Privacy policy
Privacy Policy
Effective Date: 12 July 2026
Junior Trading respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, place an order, contact us or otherwise interact with Junior Trading.
This policy is intended to reflect the requirements of applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to our business.
1. About Us
In this Privacy Policy, “Junior Trading,” “we,” “us” and “our” refer to Junior Trading.
“You” and “your” refer to customers, website visitors and other people who interact with us.
2. Personal Information We Collect
Depending on how you interact with us, we may collect information including:
- Your name
- Billing and delivery addresses
- Email address
- Telephone number
- Account and login information
- Order and transaction details
- Products you view, purchase or add to your cart
- Communications you send to us
- Marketing preferences
- Device, browser and IP address information
- Website usage and analytics information
- Information collected through cookies and similar technologies
Payment information is processed through Shopify and the payment providers available at checkout. Junior Trading does not directly store your complete credit or debit card details.
3. How We Collect Information
We may collect personal information when you:
- Visit or browse our website
- Create a customer account
- Place or attempt to place an order
- Subscribe to emails or marketing communications
- Contact us with an enquiry
- Participate in a promotion or competition
- Interact with our advertisements or social media accounts
- Provide information through Shopify or another service provider used by our business
Some technical information may be collected automatically through cookies, analytics tools and similar technologies.
4. How We Use Personal Information
We may use your personal information to:
- Process and fulfil orders
- Arrange payment, delivery, returns and refunds
- Communicate with you about an order
- Provide customer support
- Maintain customer accounts
- Detect or prevent fraud and unauthorised transactions
- Improve our products, services and website
- Analyse website activity and customer preferences
- Send marketing communications where you have consented or where otherwise permitted by law
- Manage promotions, competitions or events
- Comply with legal, accounting and regulatory obligations
- Protect our rights, customers, systems and business
We will only use personal information for purposes reasonably connected with why it was collected, unless another use is permitted or required by law.
5. Shopify and Other Service Providers
Our online store is hosted through Shopify.
Shopify processes certain personal information to provide ecommerce, payment, security, analytics and other services to our store. Shopify may process information in accordance with its own privacy practices.
We may also disclose information to trusted providers that help us operate our business, including:
- Payment processors
- Australia Post and other delivery providers
- Website hosting and ecommerce providers
- Email and SMS marketing platforms
- Analytics and advertising providers
- IT, security and fraud-prevention providers
- Accountants, insurers, lawyers and professional advisers
These providers may only receive information reasonably necessary for them to perform their services.
Shopify provides customer-privacy tools and settings to help merchants manage matters such as privacy requests and cookie consent.
6. Marketing Communications
Where you subscribe to our marketing communications, we may send you information about:
- New products
- Product releases
- Promotions
- Events
- Special offers
- Junior Trading news
You can unsubscribe at any time by selecting the unsubscribe option in an email or contacting us.
Unsubscribing from marketing will not prevent us from sending essential transactional messages relating to your orders or account.
7. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our website
- Measure advertising performance
- Personalise content and promotions
- Improve website security
You may be able to manage cookies through your browser settings or any cookie-consent controls displayed on our website. Disabling certain cookies may affect how parts of the website function.
8. Advertising
We may use advertising services provided by platforms such as Google, Meta or other third parties.
These services may use cookies, pixels or similar technologies to understand website activity, measure campaigns and display relevant advertising.
Your ability to control personalised advertising may depend on the settings offered by your browser, device and the relevant advertising platform.
9. Disclosure of Personal Information
We may disclose personal information:
- To service providers supporting our business
- To delivery providers so they can fulfil an order
- Where required or authorised by law
- To prevent fraud, security threats or unlawful activity
- To enforce our legal rights or protect customers and the public
- In connection with a sale, restructure or transfer of all or part of our business
- With your consent
We do not sell customer personal information as a standalone commercial product.
10. Overseas Disclosure
Some of our technology and service providers, including Shopify, payment processors, analytics providers and marketing platforms, may store or process information outside Australia.
The locations involved may vary depending on the provider and the services used.
Where applicable, we take reasonable steps to work with reputable providers and handle overseas disclosures in accordance with applicable privacy obligations.
11. Data Security
We take reasonable administrative, technical and organisational steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification
- Disclosure
However, no internet transmission, payment system or electronic storage method can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account password and should contact us promptly if you believe your account has been accessed without authorisation.
12. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfil the purposes described in this policy
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Meet taxation, accounting and legal requirements
When information is no longer reasonably required, we may delete it, destroy it or de-identify it, subject to applicable legal obligations.
13. Access and Correction
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding.
In some circumstances, access may be restricted or refused where permitted by law. If that occurs, we will explain the reason where required.
14. Privacy Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.
Please provide enough information for us to investigate your concern. We will review the matter and respond within a reasonable timeframe.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
An APP privacy policy should explain how individuals can make a privacy complaint and how the organisation will respond.
15. Children’s Privacy
Our website and products are not directed specifically to young children.
Customers under 18 should use our website and make purchases only with the involvement and permission of a parent or legal guardian.
We do not knowingly seek to collect personal information directly from children without appropriate permission.
16. Third-Party Websites
Our website may contain links to third-party websites or services.
Junior Trading is not responsible for the privacy, security or content practices of external websites. We recommend reviewing their privacy policies before providing personal information.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our operations, technology or legal obligations.
The latest version will be published on our website, together with its updated effective date.
18. Contact Us
For questions, requests or complaints relating to privacy, please contact:
